Terms of service

Welcome to Axon Business Systems LLC (“Axon”, “Company”, “we”, “our”, “us”).
These Terms & Conditions govern your access to and use of www.axonbusinesssystems.ae (“Website”), including the purchase of products through our online store.

By accessing this Website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website.

1. Eligibility to Use the Website

By using this Website, you confirm that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts under UAE law
  • You are using the Website for lawful purposes only

2. Products & Product Information

Axon offers security products including, but not limited to:

  • Home and commercial safes
  • Security storage solutions
  • Related accessories and services

All product descriptions, images, specifications, and prices are provided for general information purposes only.

  • Product images may vary from the actual product
  • Specifications are subject to change without notice
  • Availability is not guaranteed

Axon reserves the right to discontinue or modify any product at any time.

3. Orders & Order Acceptance

Placing an order on the Website constitutes an offer to purchase.

An order shall be considered accepted only when:

  • Payment is successfully processed, and you receive an official order confirmation from Axon

Axon reserves the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per order
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraud

4. Pricing & Payments

All prices displayed on the Website are:

  • In UAE Dirhams (AED), unless stated otherwise
  • Exclusive of delivery & installation.
  • Payments must be made through the approved payment methods available on the Website.

Axon is not responsible for delays or failures caused by third-party payment gateways,

5. Delivery & Installation

Delivery timelines provided are estimated only and may vary based on:

  • Product availability
  • Location
  • Third-party logistics providers

For certain products, professional installation may be required and may be charged separately.

Axon shall not be held liable for delays caused by circumstances beyond its reasonable control.

6. Inspection Upon Delivery

Customers are required to:

  • Inspect products upon delivery
  • Report visible damage or discrepancies immediately

Failure to report issues at the time of delivery may affect eligibility for returns or replacements.

7. Returns, Refunds & Cancellations

Due to the nature of security products:

  • Customized, installed, or special-order products are non-returnable
  • Returns are subject to Axon’s Return Policy
  • Products must be unused, in original packaging, and in resalable condition

Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.

Axon reserves the right to refuse returns that do not meet return eligibility criteria.

8. Warranty & Manufacturer Support

Product warranties, if applicable, are provided by the manufacturer and are subject to their respective terms and conditions.

Axon does not provide warranties beyond those expressly stated in writing.

9. Limitation of Liability

To the maximum extent permitted by law, Axon shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, profits, or business
  • Unauthorized access or use of products

Axon’s total liability, if any, shall not exceed the value of the product purchased.

10. Intellectual Property

All Website content including text, graphics, logos, images, and software is the property of Axon Business Systems LLC and is protected under intellectual property laws.

Unauthorized reproduction or use is strictly prohibited.

11. User Accounts & Security

If you create an account on the Website:

  • You are responsible for maintaining confidentiality of login details
  • You accept responsibility for all activities under your account

Axon reserves the right to suspend or terminate accounts for misuse or violation of these Terms.

12. Privacy & Data Protection

Personal information collected through this Website will be handled in accordance with applicable UAE data protection laws and our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

14. Amendments

Axon reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the updated terms.

15. Contact Information

For questions regarding these Terms & Conditions, please contact us through the official contact details provided on www.axonbusinesssystems.ae